Please be informed that we
accept only cash for payment, no credit cards or personal checks are
We apologize for any
are available at nearby villages, as follows:
Alar del Rey (3 km.):
Caja España, La Caixa, Banco de Santander
Aguilar de Campoo (20 Km.):
(Euro 6000) and others.
If you need to cancel your
reservation please let us know as soon as possible.
As a general
rule following system will be applicable:
more than 48 hours (time starts counting at 00:00 hours of the
first day of reservation)
In case of direct reservation the 100% of the deposit
will be returned (less bank transfer fee)
In case of online reservation through other agencies (Booking,
Expedia, etc) please check their particular conditions for
with less than 48 hours
In case of
direct reservation the 100% of the deposit will be charged
In case of online reservation
through other agencies (Booking, Expedia, etc) please check their
particular conditions for cancellation.
your reservation cannot be granted but we will try our best to re-arrange
your booking if possible. Each case will be study separately.
The Rules of the House
not permitted to eat in the rooms or common spaces at the
The house may be shared with other persons,
we kindly ask you to maintain always a proper conduct of
convivence with special attention to dressing code, noise, etc.
with the Law,
smoking is not allowed in any common spaces of the house, bar
If you want to smoke in your room please
advise us at the time of booking.
In order to
avoid conflict with other persons lodged in the house, pets are
and Environment preservation
application of following recomendations will not only contibute
to the protection of the environment and saving energy but also
they should reduce our operational costs, allowing us to offer you
good service at more competitive prices.
We kindly ask
for your cooperation in the following matters:
- Make a
rational use of water and electricity. Please do not forget
to switch off lights when you leave your room or the common
winter and cold season the temperature in the house is
maintined by thermostat to an average temperature of 20 C.
safety reasons please do not touch the thermostates,
changing the settings may affect the confort of other
persons lodged in the house or cause damages in the heating
If necessary you can adjust or even close the radiators in
keep the windows well closed as well as the external doors.
- The hot
water is regulated by thermostat to 60 C. (140 F.)
- In order
to save water and minimize the use of detergents, please
care and make a rational use of bath towels and bedding
Fireplace - Caution
is central heating system for the house, the fireplace installed
in the saloon is mainly for decoration purpose and it will be
used only in special occasions, under the Management
- Extreme caution
in general and particularly with children, because the
metallic surface, as well as the protection glass and the
exhaust pipes may be very hot and cause severe burns if touched.
dangerous to burn strange materials in the chimney.
reasons the wood provided by The Management is the only thing
allowed to be burned.
Please, avoid the opening of the chimney´s door unless strictly
necessary, in order to avoid smoke exhaust and risk of fire and
contact us for any questions by telephone
979 069 497 +34 979 133 909
also check availability, costs and make a booking online by
using the official web page for reservation of Ruralgest
click on the folloing link to access
Please do not hesitate to
call us for any questions, if you want to be attended in English
you may ask for Iker or Saira.
If they are not available we will try our best to attend you or
call you back.
attention we suggest, you may have ready following information:
1.- Your full name
2.- Your contact telephone
3.- Entry date
4.- Exit date
5.- Number of adults
6.- Number of rooms requested (2 adults per room)
7.- Number of children and their ages
8.- If you may need suplemmentary beds and how
note only 1 supplementary bed per room is allowed)
9.- If you are interested in any kind of
recreational activities, visits to turistic places, monuments,
etc. or sporting activities, please let us know and we will try
to give you all avilable information or to facilitate the
contact with people or organizations who may provide those
activities in this area.
- Normally we are
closed during winter from January to Eastern approximately.
- For more information see
our availability online.
ask you to produce some ID document with picture, it may be
Passport, your national ID document , driving license, etc.
in accordance with The Law and in order to fill up the
Registration Form which must be
forwarded to the local police withing 24 hours.
On arrival we
will give you 3 keys,
door Hotel (house)
Main external street door
the external street door if you arrive after hours and do not
forget to give us the keys back when checking out.
safely park your car in the adjacent streets, only two
recomendations, please try to avoid parking in front of the
Hotel, this is a narrow street and sometimes
tractors or big farming vehicles etc are passing by.
Please do not
park on the pavement.